Basic Case Management/Resource Coordination Training
You must complete each of the six modules.
Case Managers: You should refer to your supervisor for any specific instructions for your agency. To begin, click on the Introduction to review the information. Once you have read through the Introduction click on the lesson for Module 1. When you have completed the module, print out the test, complete and submit it to your supervisor. When you have completed all 6 modules and they have been graded, you and/or your supervisor will send the registration form and your evaluation to Delphine Giles at OERPinfo@upmc.edu. We will send you a certificate of completion within six weeks.
Tip Sheet for Case Management-Service Coordinator Courses and Testing
Basic Case Management Registration Form
Please be aware that the WRAP Video in Module 2 (Recovery) is not working. You can go to Introduction to WRAP, and/or Beginning Your WRAP to view working videos.
Please note: The PowerPoint slides work differently in different browsers. If you're having difficulties with the links on the slides and not being able to return to the slide you were on, please try Firefox. I apologize for this inconvenience.
Introduction: Basic CM Introduction March 2020
Overview: Basic CM Module 1 March 2020
The Recovery Process: Basic CM Module 2 March 2020
Please be aware that the WRAP Video in Module 2 (Recovery) is not working. You can go to Introduction to WRAP, and/or Beginning Your WRAP to view working videos.
Biopsychosocial Factors in Mental Illness: Basic CM Module 3 March 2020;
Engagement and Outreach: Basic CM Module 4 March 2020;
Strengths Assessment and Service Planning: Basic CM Module 5 March 2020
TEST Module 5-April 2023
Please be aware that certain links on page 65 are not working. Please try:
Resource Coordination Bulletin: OMHSAS-Temporary-Suspension-of-portions-bulletins-and-guidance (pa.gov)
Blended Case Management: OMHSAS Blended Services Attachment B - Providers - PerformCare PA
Blended Case Management (BCM) Revised - Providers - PerformCare PA
Resource Acquisition/Service Collaboration: Basic CM Module 6 March 2020;